Supply Chain Resilience Report
供应链弹性报告
Executive Summary
The report will be on the basis of the reports by the Business Continuity Institute (2013-2019). In this···
The report will be on the basis of the reports by the Business Continuity Institute (2013-2019). In this, the detailed analysis will be drawn about the different supply chain disruptions as well as the consequences and risks regarding them. At the beginning of the report, there will be the key findings of the reports which are followed by a detailed analysis of the trends in the supply chain resilience.
From the analysis, it can be said that Unplanned IT is the major disruption in all the six years for the respondents. It can also be identified that the qualitative consequences will later turn into quantitative consequences so mitigation strategies are required to cope with the potential risks and the consequences of the business.
译文：执行摘要 供应链论文代写
该报告将基于业务连续性研究所（2013-2019）的报告。 在此，将对不同的供应链中断及其后果和风险进行详细分析。 在报告的开头，将有报告的主要发现，然后是对供应链弹性趋势的详细分析。
从分析中可以看出，对于受访者而言，计划外的IT是六年来的主要中断。 还可以确定的是，定性后果以后将转变为定量后果，因此需要采取缓解策略来应对潜在的风险和企业的后果。
1. Introduction
Risk analysis is referred to the process which helps an organization to identify, evaluate and manage the various potential issues which can occur in the business. The first step to carry out any risk analysis is to identify the threats that the business can face in the coming future. Then the second step is to estimate the impact of these possible threats on the business.
Risk analysis is a complex process as it requires detailed information such as financial data, marketing forecasts and other relevant data. Risk management is an umbrella term that is used to manage disruptive events. In this context, the supply chain disruption creates many risks and problems in the organization which includes loss of profit and market share, serious damage to the reputation, financial losses as well as the loss of productivity (Bertrand and Parnaudeau, 2019).
According to the survey, conducted by the Business Continuity Institute in 2011 with 559 firms from 62 countries in various industries, 85% of them had experienced at least one supply chain disruption within the last 12 months of the year 2011. The main goal of this report is to draw risk analysis from the findings of BCI (Business Continuity Institute) reports from 2013-2019.
译文:1.介绍 供应链论文代写
风险分析是指帮助组织识别，评估和管理业务中可能发生的各种潜在问题的过程。进行任何风险分析的第一步是确定企业在未来的将来可能面临的威胁。然后，第二步是估计这些可能的威胁对企业的影响。
风险分析是一个复杂的过程，因为它需要详细的信息，例如财务数据，市场预测和其他相关数据。风险管理是一个统称，用于管理破坏性事件。在这种情况下，供应链中断会在组织中造成许多风险和问题，包括利润和市场份额损失，声誉严重受损，财务损失以及生产力损失（Bertrand和Parnaudeau，2019年）。
根据业务连续性研究所于2011年进行的调查，来自62个国家/地区的559家企业来自各个行业，其中85％的企业在2011年的最后12个月内经历了至少一个供应链中断。该报告旨在从BCI（业务连续性研究所）2013-2019年报告的发现中进行风险分析。
2. Summary of Key Findings from the Report
According to the reports of (2013-2019) of the Business Continuity Institute, the number of respondents who are analyzed for the causes and consequences of supply chain disruption is shown in the (Figure 1). The findings suggest that the main cause for the supply chain disruption was unplanned IT or Telecom outage, Cyber Attack, Loss of Talents and Skills, Adverse weather and loss of productivity.
It is quite evident from the analysis that from the year 2013 the transportation network disruption has become one of the top causes of supply chain disruptions. Similarly, the threats of Cyber Attack have increased and are the main concerns for the organizations because in the modern era the dependency on the internet and technology has increased. The shopping behavior of the consumers has also changed, as now they prefer online shopping which increases the importance of online methods (Al-Debei et al. 2015).
译文：2.报告中的主要发现摘要 供应链论文代写
根据业务连续性研究所（2013-2019）的报告，在图1中显示了被分析供应链中断的原因和后果的受访者数量。 研究结果表明，供应链中断的主要原因是计划外的IT或电信中断，网络攻击，人才和技能的损失，恶劣的天气和生产力的损失。
从分析中可以明显看出，从2013年开始，运输网络中断已成为供应链中断的主要原因之一。 同样，网络攻击的威胁也增加了，这是组织的主要关注点，因为在现代时代，对互联网和技术的依赖性增加了。 消费者的购物行为也发生了变化，因为现在他们更喜欢在线购物，这增加了在线方法的重要性（Al-Debei et al.2015）。
The consequences of disruption···
The consequences of disruption can be seen in the form of loss of productivity which is also one of the main factors responsible for the success of the business. Furthermore, there are other major consequences such as loss of profit, an increase in the cost of working and the number of consumer complaints received. (Business Continuity Report 2013-2019).
The findings also suggest that most of the disruption is from the Tier 1 Supplier (see Figure 2), and in the year 2018 and 2019 more than 50% of respondents have experienced at least one supply disruption in the last 12 months which is shown in the (Figure 6). Based on Figure 3, it can be said that the involvement of the respondents in business continuity arrangements is increasing since 2016 but in the year 2019, it was 64%.
The small and medium enterprises are not much involved in the business continuity arrangement as compared to the larger enterprises. It is quite evident from the reports (2013-2019) that more than 30% of the respondents do not have the full clarity of their disruption level. Additionally, more than 20% have no idea about their supply chain disruption level as they did not investigate the causes of supply chain disruption.
译文：中断的后果 供应链论文代写
中断的后果可以以生产力损失的形式看到，这也是导致业务成功的主要因素之一。此外，还有其他主要后果，例如利润损失，工作成本增加和收到的消费者投诉数量。 （2013-2019年业务连续性报告）。
调查结果还表明，大部分中断都来自一级供应商（见图2），并且在2018年和2019年，超过50％的受访者在过去12个月中经历了至少一次供应中断，如下图所示。 （图6）。根据图3，可以说，自2016年以来，受访者对业务连续性安排的参与度有所增加，但到2019年，这一比例为64％。
与大型企业相比，中小型企业没有太多参与业务连续性安排。从报告（2013-2019年）中可以明显看出，超过30％的受访者并未完全清楚他们的干扰水平。此外，超过20％的人不了解他们的供应链破坏水平，因为他们没有调查供应链破坏的原因。
Figure 1: Number of Respondents
图1：受访者人数
(Created by Author)
图2：第1层中断
(Created by Author)
Figure 3: Business Continuity Arrangements
图3：业务连续性安排
(Created by Author)
3. Trend Analysis from 2013 to 2019
In this section of the report, the trend analysis will be drawn based on the Business Continuity Reports (2013-2019). According to the report of 2019, the respondents were 352 from 62 countries and 15 sectors. As it is mentioned above, more than 50% of respondents have experienced at least one supply chain disruption (Ostdick, 2020).
The reports suggest that among all the causes, there are the top six causes of supply chain disruption that include Unplanned IT, adverse weather, Cyber Attacks, transport network, loss of talents and outsourcer services shown in Figure 4. The major cause is the Unplanned IT and Telecom outage that is on Rank 1, since the year 2013.
Globalization increases the complexity and importance of online platforms and telecommunication. Information and technology have become essential to gain the upper hand in the market and advantage over the competitors. Climate change and global warming are the main causes as it causes adverse weather for the supply chain and thus causes disruption.
译文：3.2013年至2019年的趋势分析 供应链论文代写
在本报告的此部分中，将基于业务连续性报告（2013-2019年）进行趋势分析。根据2019年的报告，受访者来自62个国家和15个行业的352名。如上所述，超过50％的受访者经历了至少一个供应链中断（Ostdick，2020年）。
报告表明，在所有原因中，供应链中断的六大原因包括计划外的IT，不利的天气，网络攻击，运输网络，人才流失和外包服务，如图4所示。主要原因是计划外的自2013年以来，IT和电信中断已排在第1位。
全球化增加了在线平台和电信的复杂性和重要性。信息和技术已成为在市场上占上风并在竞争中脱颖而出的关键。气候变化和全球变暖是主要原因，因为它给供应链带来不利的天气，从而造成破坏。
The organizations all over the world need to consider this issue.
And try to maintain their positions in the market by adopting environment-friendly measures. Additionally, the rank of Cyber Attack in the top causes is fluctuating from 2013 and it has jumped to 3rd rank in 2018 and 2019.
The reason for this jump is the increased dependency on the internet. And the change in the operational style of the business. On the other hand, the loss of skills and talents has maintained a stable 4th ranking since 2013 and it’s the same in 2019 as well. The disruption due to the outsourcer services has decreased from 2017. And the reason behind this could be the availability of the suppliers in the market (Riverlogic.com, 2020).
On the positive side, the findings of reports (2013-2019) suggest that the few organizations experienced supply chain disruption in 2019 as compared to 2018 which is good news. The supply chain disruption was 56.5% in 2018 and it dropped to 51.9% this year. Additionally, the number of organizations having five or more disruptions also decreased from 15% (2018) to 10%(2019).
The major incidents of losses due to the supply chain disruptions were more than €50,000 in 2019 (figure 7) due to the single largest disruption was 51.9% while less than €50,000 were 48.1%. The disruption due to the transportation network has remained in 5th rank since 2013. (Figure 4). The rank of transportation hasn’t changed due to the complexity of different means of transportation. As well as the investment and risks involved in it.
译文：全世界的组织都需要考虑这个问题 供应链论文代写
并尝试通过采取环保措施来保持其在市场中的地位。此外，网络攻击的首要原因是从2013年开始波动，在2018年和2019年跃升至第三位。
出现这种情况的原因是对互联网的依赖性增加。以及业务运作方式的变化。另一方面，自2013年以来，技能和人才流失一直保持稳定的第4位，2019年也是如此。自2017年以来，由于外包服务而造成的中断有所减少。其背后的原因可能是市场上供应商的可用性（Riverlogic.com，2020年）。
从积极的一面来看，报告的结果（2013-2019年）表明，与2018年相比，很少有组织在2019年经历供应链中断，这是一个好消息。 2018年供应链中断率为56.5％，今年下降至51.9％。此外，具有五个或更多中断的组织数量也从15％（2018）下降到10％（2019）。
供应链中断造成的重大损失事件在2019年超过50,000欧元（图7），原因是最大的一次中断发生率为51.9％，而少于50,000欧元的发生率为48.1％。自2013年以来，由于交通运输网络而造成的破坏一直保持在第5位。（图4）。由于各种运输方式的复杂性，运输等级没有改变。以及涉及的投资和风险。
Moreover
The disruption also produces various negative consequences for the business (Reputation Management.com, 2018). According to the reports of Business Continuity Institution (2013-2019). The main consequence of the disruption is the loss of productivity that is on Rank 1.Since 2013 (see Figure 5). Additionally, the increased cost of working, negative reputation impact. Service outcome impaired, customer complaints, loss of revenue are other main consequences of the supply chain disruption.
The ranking of these is shown in Figure 5 below from the year 2013-2019. The loss of productivity alone creates many other negative impacts on the business like decrease in profit. And revenue, high staff turnover and suffocation in matching benchmarks. The reports also show that the damage to the reputation has become a major concern for most of the organizations. Since 2016 as it is affecting the brand image of the organizations all over the world.
Loss of reputation also impacts the sales. And thus causes loss of revenue that is a dire situation for any business organization. According to the reports, reputation impact has become the main problem for many organizations since 2016 (DuHadway et al. 2019). The negative reputation also impacts staffing as it increases the cost of hiring. And skilled employees might not work with the organization with a bad reputation. The survey shows that since 2017 the three main consequences of supply chain disruption are loss of productivity. Increased cost of working and customer complaints. (see Figure 5).
译文：并且 供应链论文代写
中断还会给业务带来各种负面影响（Reputation Management.com，2018）。根据业务连续性机构（2013-2019）的报告。自2013年以来，中断的主要后果是导致生产力下降（排名1）（见图5）。此外，工作成本增加，对声誉产生负面影响。服务结果受损，客户投诉，收入损失是供应链中断的其他主要后果。
这些的排名显示在下面的图5中，从2013-2019年开始。仅生产力的损失就对业务造成许多其他负面影响，例如利润下降。收入，员工流失率高和令人窒息的基准。报告还显示，声誉受损已成为大多数组织关注的主要问题。自2016年以来，它正影响着世界各地组织的品牌形象。
声誉损失也影响销售。因此，这会导致收入损失，这对于任何企业组织都是一个可怕的情况。据报道，自2016年以来，声誉影响已成为许多组织面临的主要问题（DuHadway等人2019）。负面声誉还会影响人员配备，因为这会增加招聘成本。而且技术熟练的员工可能不会与信誉欠佳的组织合作。调查显示，自2017年以来，供应链中断的三个主要后果是生产力下降。工作成本和客户投诉增加。 （请参见图5）。
Trending the Causes of Disruption (Ranking)
探究破坏原因（排名）供应链论文代写
Figure 4: Unplanned IT/Telecommunications Outage
图4：计划外的IT /电信中断
(Created by Author)
图5：恶劣天气
(Created by Author)
图6：网络攻击
(Created by Author)
Figure 7: Loss of Skills or Talents
图7：技能或人才流失
(Created by Author)
Figure 8: Outsource Service Failure
图8：外包服务故障
(Created by Author)
Figure 9: Transportation Network Distribution
图9：运输网络分布
(Created by Author)
Trending of the Consequences (Ranking)
结果趋势（排名）供应链论文代写
Figure 10: Loss of Productivity
图10：生产力损失
(Created by Author)
Figure 11: Increased Cost of Working
图11：增加的工作成本
(Created by Author)
Figure 12: Customer Complaints Received
图12：收到的客户投诉
(Created by Author)
Figure 13: Service Outcome Impaired
图13：服务结果受损
(Created by Author)
图14：收入损失 供应链论文代写
(Created by Author)
图15：声誉影响
(Created by Author)
The Firms that experienced supply chain incidents, at least once in the past 12 months
在过去的12个月中至少经历过一次供应链事件的公司
Figure 16: Firms that experienced supply chain incidents, at least once
图16：经历过供应链事件至少一次的公司 供应链论文代写
(Created by Author)
4. Consequences in Business
In this section of the report. The consequences of the supply chain disruptions are analyzed on the basis of the Business Continuity Institute reports (2013-2019). As it was mentioned in the above section regarding the consequences and the impacts on the business. It is clear now that the major consequences of the supply chain disruptions are due to the Unplanned It/ telecom outage. And loss of talents and skills (Norris and Norris, 2020). The nature of the impact of these causes is qualitative as well as quantitative.
The most severe qualitative loss is in the form of loss of productivity which further causes the increase in the cost of the working. Loss of revenue and negative brand image. The loss of revenue can be considered as the initial quantitative loss followed by the increased cost of working. On the basis of Figure 7.
It can be said that the percentage of respondents having losses less than €50,000 due to a single incident has decreased by a few numbers in 2019 due to a single incident as it was 62% in 2018 and in 2019 it fell to 48.1%. In contrast, the respondents experiencing losses of more than €50,000 in a single incident increased from 38% in 2018 to 51.9% in 2019 (Mindtools.com, 2020). However, the consequences of qualitative nature can also be transformed into quantitative nature like an increase in consumer complaints further decreases the sales of the business.
译文：4.商业后果 供应链论文代写
在报告的此部分中。根据业务连续性研究所的报告（2013-2019年）分析了供应链中断的后果。正如上一节中提到的有关后果和对业务的影响。现在很明显，供应链中断的主要后果是由于计划外IT /电信中断。以及人才和技能的流失（Norris和Norris，2020年）。这些原因的影响的性质是定性的和定量的。
最严重的质量损失是以生产力损失的形式，这进一步导致工作成本增加。收入损失和负面的品牌形象。收入损失可以被认为是最初的数量损失，其次是工作成本的增加。基于图7。
可以说，由于一次事故而损失少于50,000欧元的受访者比例在2019年由于一次事故而有所下降，2018年为62％，而在2019年降至48.1％。相比之下，单次事件损失超过50,000欧元的受访者从2018年的38％增加到2019年的51.9％（Mindtools.com，2020）。但是，定性性质的后果也可以转化为定量性质，例如消费者投诉的增加会进一步降低企业的销售额。
Figure 17: Financial Loss percentage of a Single Incident
图17：单个事件的财务损失百分比
(Created by Author)
5. General Mitigation Strategies
Risk mitigation is referred to the process of planning and developing those methods and options which are helpful in reducing the threats and risks of the business organization. Risk mitigation also includes the implementation of strategies into actions and then deals with the issues and effects of those strategies.
Risk mitigation strategies are designed in such a way so that they can eliminate, reduce and control the consequences of the issues of the business. As mentioned below the foremost step is to identify the potential threats in the projects of the business (Bahret et al. 2020). Some of the risks caused by the supply chain disruptions are mentioned in the above sections and as well as the negative impact of those risks which are taken from the BCI reports (2013-2019).
There are many other types of risks associated with the supply chain such as product and design risk, material flow risk, equilibrium in the supply and demand and political risk. Single source risks are those risks which are occurred by a single source like the supplier who supplies raw material, products and services to the business organization. This risk can be overcome by maintaining good relationships with suppliers. In this case, they can also have backups in case of any failure.
This strategy will also help in improving brand image by reducing consumer complaints regarding supply. And gaining a competitive advantage over competitors. The organization can adopt various strategies like investing in information. And technology, improving infrastructure, etc (Indeed.com, 2020). These strategies will help in solving the major issue that is Unplanned IT. And it will also reduce the risks of cyber-attacks. Furthermore, with improved infrastructure, the productivity of the employees can also be improved. They can also be provided with the training.
译文：5.总体缓解策略 供应链论文代写
减轻风险是指计划和开发那些有助于减少业务组织的威胁和风险的方法和选项的过程。降低风险还包括将策略的实施付诸行动，然后处理这些策略的问题和影响。
风险缓解策略的设计方式使其可以消除，减少和控制业务问题的后果。如下所述，最重要的步骤是确定企业项目中的潜在威胁（Bahret et al.2020）。以上各节中提到了由供应链中断引起的某些风险，以及从BCI报告（2013-2019）中得出的那些风险的负面影响。
供应链还存在许多其他类型的风险，例如产品和设计风险，物料流风险，供需平衡和政治风险。单一来源风险是指由单一来源（例如向商业组织提供原材料，产品和服务的供应商）发生的那些风险。可以通过与供应商保持良好关系来克服这种风险。在这种情况下，如果发生任何故障，它们也可以具有备份。
该策略还将通过减少消费者对供应的抱怨来帮助改善品牌形象。并获得超越竞争对手的竞争优势。组织可以采用各种策略，例如投资信息。技术，改善基础设施等（Indeed.com，2020年）。这些策略将有助于解决重大问题，即计划外IT。而且还将减少网络攻击的风险。此外，通过改善基础设施，还可以提高员工的生产率。也可以为他们提供培训。
And
| Risk Element | Risk Mitigation | Strengths | Weakness |
| Transportation risk | Reduce transport, use logistics and third party | Involves less investment and risk, decreases qualitative loss | Inefficient, complex and costly process |
| Loss of talents | Improve Infrastructure, Hiring and Training | Improved productivity and efficiency, Highly skilled employees | Time consuming, Costly |
| Single Sourcing Risk | Multiple Sourcing | Reduction in Consumer complaints, Competitive advantage, prevention of shortage | Require manpower and efforts |
| Unequal Demand and Supply | Lean Manufacturing, Less Supply | Reduction in cost of working, Healthy cash flow, holding cost of inventory decreases | Complex, Expensive |
| Supply shortage | Redundancy | Customer satisfaction, Appropriate responding to the supply chain. | Cost inefficient, Reduces quality, customer’s dissatisfaction. |
译文：
| 风险要素 | 风险缓解 | 优势 | 劣势 |
| 运输风险 | 减少运输，使用物流和第三方 | 减少投资和风险，减少质量损失 | 低效，复杂且成本高昂的流程 |
| 人才流失 | 改善基础架构，招聘和培训 | 提高生产力和效率，高技能员工 | 耗时，昂贵 |
| 单一采购风险 | 多种采购 | 减少消费者投诉，竞争优势，防止短缺 | 需要人力和精力 |
| 供需不均 | 精益生产，减少供应 | 降低工作成本，健康的现金流，库存的持有成本减少 | 复杂，昂贵 |
| 供应短缺 | 冗余 | 客户满意，对供应链作出适当响应。 | 成本低效，质量下降，客户不满意。 |
Table 1. Risk Mitigating Strategies
表1.缓解风险的策略
(Source: Bahret et al. 2020)
6. Discussion and Conclusion
It can be said from the above analysis of the six reports by the Business Continuity Institute of 2013-2019 that the organization needs to increase the commitment with the higher management towards risk mitigation. They should also start adopting strategies to investigate the causes of supply chain disruption. As it was mentioned above the Unplanned IT and loss of talents are the major risks faced by the respondents.
They should adopt appropriate strategies like modification in technology, investing in information and technology, etc. To increase productivity, they can also make changes in the infrastructure or in their operational style as the loss of productivity further causes other negative impacts like a decrease in sales. loss of revenue, negative brand image, etc. The qualitative consequences, later on, turns into qualitative like consumer complaints cause loss of revenue and sales.
In the section of general mitigation strategies, several strategies are mentioned to cope up with the potential risks and the consequences of those risks faced by the business. Furthermore, the minor risks should also be taken into consideration so that they won’t become major threats in the future. On the basis of the reports (2013-2019) from Figure 3., it can be seen that there is an upward trend of the involvement of managers towards mitigating risks. There can be other possible strategies according to the evaluation of the risk done by the business organization.
译文：讨论和结论 供应链论文代写
从以上对2013-2019年业务连续性研究所的六份报告的分析可以说，组织需要在高级管理层对降低风险的承诺上做出更大的承诺。他们还应该开始采取策略来调查供应链中断的原因。如上所述，计划外的IT和人才流失是受访者面临的主要风险。
他们应该采取适当的策略，例如技术改造，对信息和技术进行投资等。为了提高生产力，他们还可以对基础架构或运营方式进行更改，因为生产力的丧失会进一步导致其他负面影响，例如销售额下降。损失的收入，负面的品牌形象等。后来，定性的结果变成定性的，例如消费者的抱怨导致了收入和销售的损失。
在一般缓解策略部分中，提到了几种策略来应对潜在的风险以及企业面临的那些风险的后果。此外，还应考虑较小的风险，以免将来成为主要威胁。根据图3的报告（2013-2019年），可以看出管理人员参与缓解风险的趋势呈上升趋势。根据业务组织对风险的评估，可能还有其他可能的策略。
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